Products and Solutions

Services

Our Services

Services

Business Advisory Consulting

We help companies develop strategies to transform their businesses and optimize innovation efforts by implementing Product Lifecycle Management (PLM) solutions. Our experience covers all aspects of PLM, from creating the initial strategy to training end users.

We work with some of the world’s most innovative companies, helping them to create, implement and optimize PLM solutions. We have experience working with a broad range of PLM solutions.

Our business knowledge, combined with our expertise in PLM software deployments, allows us to help companies maximize the value of PLM. We combine world-class management consulting capabilities with PLM process and technology skills to help companies turn innovation into results.

  • Assessment, Strategy and Roadmap
  • Business Case, Metrics and Justification
  • System Evaluation and Selection

WE SPECIALIZE IN PLM STRATEGY, BUSINESS PROCESS DEFINITION, SYSTEM SELECTION, IMPLEMENTATION AND USER ADOPTION.

Services

Business Process Consulting

To achieve positive results, first you must have clearly defined, repeatable business processes which can be optimized and automated. Second, your business processes must align with your Product Lifecycle Management processes and systems. We can help you to review and optimize your existing business processes or define new processes which will enable you to design products more efficiently, accelerate time to market, collaborate across global teams, and significantly reduce the cost of regulatory compliance.

Our team of experts can help analyze value chains, identify processes to be improved, simplify overly complex processes, provide guidance on industry best practices and help you to make continual improvements. We can also help you define Key Performance Indicators to evaluate processes, set benchmarks and measure progress.

DATAFROND HAS EXTENSIVE EXPERIENCE HELPING CLIENTS CREATE PROCESS EFFICIENCIES AND ADOPT BEST PRACTICES.

Services

Technology Consulting

Selecting the right Product Lifecycle Management (PLM) solution for your business can be a daunting task.

If you make the wrong selection, you may face budget overruns, implementation delays, user dissatisfaction, and possibly the need to replace the system.

Since making a wrong decision can be costly and risky for your company, it makes sense to start with a methodical approach and apply proven practices that have worked for other companies. We have a well-defined method to assist you with systems selection and implementation.

Our system selection services include:

  • Solution Requirements Definition
  • System (Hardware & Software) Requirements Short-Mid-Long Planning
  • Vendor and Technology Capability Evaluations
  • Technology Selection
  • Product Lifecycle Management and CAD Systems
  • Industrial IoT Solutions
  • Augmented Reality and Mixed Reality Services System

REVIEW OUR FRAMEWORKS, REQUEST FOR A FREE EVALUATION, CONTACT US TO KNOW MORE ABOUT OUR SYSTEM SELECTION SERVICES.

Services

Implementation

Our Project Managers, Solution Architects and PLM specialists leverage their technical knowledge, implementation experience and industry expertise to design and implement cost-effective PLM solutions in the shortest possible time, which meets your requirements.

OUR SERVICES INCLUDE:

  • Program & Project Management
  • Project Implementation Planning
  • Solutions and System Architecture Consulting
  • System Configuration and Customization
  • System Integration Consulting
  • Maintenance, Upgrades and Expansion
  • System Configuration Customization & Integration
  • Deployments, Updates, Maintenance & Expansion

Services

Training

We provide a full range of training and educational services to help our clients quickly realize their investments in Product Lifecycle Management (PLM) system implementations.

Our training and education spans all phases of PLM, from strategic planning, to implementation, to user adoption.

We train and educate a broad range of individuals including executives, business managers, product managers, engineers, IT staff and system administrators on a wide range of topics.

WE ALSO OFFER CUSTOMIZED COURSES FOR CLIENTS THAT HELP ENABLE FASTER PLM USER ADOPTION, ACCELERATING THE TIME TO VALUE.

Our Training Services and Courses Encompass:

  • Educate decision-makers about the benefits of PLM
  • Educate business and technical users on system capabilities and usability
  • Provide client customized tutorials on business processes
  • Train technical staff on solution design and system architecture
  • Train system administrators on maintenance procedures such as: backup, archiving, audits, tuning, etc.

Services

Our Support Services

Datafrond delivers flexible Windchill® PLM support services designed to meet customers wherever they are on their deployment journey—on premises, in your company cloud, or fully hosted by Datafrond. Our experienced Windchill specialists ensure system stability, performance, security, and continuous improvement so your team can stay focused on engineering and product innovation. 

On-Premises Windchill PLM Support Premises Windchill PLM Support

Datafrond provides expert, dependable support for Windchill PLM systems hosted in your on‑premises data center. We deliver responsive, scalable application services that enhance system stability, performance, and security while seamlessly augmenting your internal IT and PLM teams to keep your environment secure, performant, and business‑ready. 

Ideal for: Organizations that require full control of infrastructure and data while outsourcing specialized Windchill expertise. 

Key focus: Reliability, performance, and operational continuity. 

Benefits 

  • Reduced operational risk and downtime 
  • Faster issue resolution through expert support 
  • Optimized system performance and scalability 
  • Extended lifespan of existing PLM investments 

Differentiators 

  • Deep Windchill functional and technical expertise 
  • Flexible engagement models aligned to your needs 
  • Proven upgrade and patch management experience 
  • Close collaboration with internal IT and engineering teams 

Customer Cloud Windchill PLM Support

For Windchill PLM deployments running in customer‑managed cloud environments, Datafrond provides application‑level support optimized for cloud infrastructure, ensuring efficient performance and alignment with your cloud governance and security standards. 

Ideal for: Customers leveraging AWS, Azure, or other cloud platforms while retaining infrastructure ownership. 

Key focus: Cloud ready PLM operations and seamless coordination. Ready PLM operations and seamless coordination. 

Benefits 

  • Cloud‑optimized Windchill performance 
  • Reduced complexity managing PLM in the cloud 
  • Improved system availability and responsiveness 
  • Support aligned with enterprise cloud standards 

Differentiators 

  • Experience supporting Windchill on major cloud platforms 
  • Strong coordination with customer cloud and security teams 
  • Proactive monitoring and issue prevention 
  • Structured upgrade and enhancement planning 

Datafrond Cloud Hosted Windchill PLMHosted Windchill PLMHosted Windchill PLM

Datafrond’s Cloud‑Hosted Windchill PLM is a fully managed, turnkey solution that removes the complexity of hosting and supporting PLM infrastructure. We handle everything—from hosting and monitoring to upgrades and security—so your PLM environment stays reliable and worry‑free. 

Ideal for: Organizations seeking predictable costs, reduced IT overhead, and faster time to value. 

Key focus:   Simplicity, scalability, and end-to-end accountability. toendend accountabilityend accountability. 

Benefits 

  • No infrastructure or hosting management required 
  • Predictable costs and reduced IT burden 
  • High availability, backup, and disaster recovery 
  • Faster onboarding, upgrades, and scalability 

Differentiators 

  • Single point of accountability for hosting and PLM support 
  • Secure, enterprise‑grade cloud architecture 
  • Built‑in best practices for performance and reliability 
  • Dedicated Windchill support team with defined SLAs 

Services

Our Support Services

Learn More About Support Services

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